State Farm® Insurance Agent Paulina McDonald

"great experience for the past 3 years!"

"Paulina offers personalized service with standards of excellence. Her staff is always helpful when I call with questions."

"I have been a count of Paulina’s for 30 years and never once have I been disappointed with the service from her or her office. From policy coverage options to claims everything is handled with the utmost professionalism and care with that personal touch and care that is important when you need it most."

"Great customer service"

"Very responsive team!"

"We've been working with Paulina's office since 2013, we've always been able to feel confident in what services we were provided, they were always sure that we understood what we were paying for. I worked a lot with Katherine, who has retired now but she felt like family, everyone in the office takes the time to know who you are, which makes a difference."

"I have been going to Paulina and team for the past 15 years, terrific customer service and very quick in responding to questions, claims. Following up on usage of the vehicle proactively to reduce policy cost when there are policy changes/ reductions. It’s a peace of mind with this team especially when you own multiple vehicles."

"I enjoy the efficient and wonderful customer service. Being a long term client has given reassurance that i always have great customer care and products. Highly recommend Paulina McDonalds Team. Excellent agents!!!"

"We been with State Farm over 30 plus years and we have never encountered any issues. The service is always over and above our expectations. We are always satisfied with the overall experience. The staff and management always treated us as Family."

"Great service. Highly recommend."

"Paulina has been my Agent of Insurance since the 80's, and I have never once considered changing. Over all this time, she has maintained outstanding customer service provided by a friendly and professional staff. Oh, and Marilyn rocks!"

"I had a fantastic experience with this place, I want to highlight Marilyn's professionalism and helpfulness during my phone call. She went above and beyond to assist me, making the entire process smooth and stress free. Also they have a good reasonable price/rate for motorcycle insurance."

"Marilyn was courteous, communicated well and super quickly provided the assistance I needed."

"I can’t recommend Marilyn Farias enough! She’s not only an incredible insurance agent at State Farm, but also someone who truly puts her heart into her work. From the moment you speak with her, you feel like you’re in good hands. She takes the time to break things down in a way that’s easy to understand, and she’s always patient, kind, and professional. What really stands out about Marilyn is how much she genuinely cares. She doesn’t just treat you like a client — she treats you like family. Whether it’s auto or life insurance, she goes above and beyond to make sure you’re getting the best coverage for your needs and budget. She’s always available to answer questions, follow up, and make sure everything is running smoothly. If you’re looking for someone who is honest, reliable, and truly passionate about helping others, Marilyn is the one to go to. She makes the insurance process stress-free, and her energy and professionalism are unmatched. So grateful for everything she’s done — she’s definitely the agent you want in your corner!"

"I've been with Paula, McDonald State Farm for over 10 years. I have great rates with them. No problems, I believe they're number one in my book, and I hope they keep striving to be number 1 to everyone else."

"Fast transaction and staff are very helpful and courteous."

"I called to insure a new/used vehicle and was greeted with a helpful office assistant, who made that happen quickly. I provided all the information she needed and within a short period of time, received temporary insurance cards and documentation and receipts for the insured car. I was very satisfied with the service!"

"Perhaps the most professional insurance agency that I’ve dealt with in my 40 years of real estate. Highly recommend!"

"I had a great working relationship with Paulina's office. I was using their auto insurance product, and appreciate the professionalism and timely resolution of my issues."

"Friendly and efficient. Marilyn was helpful in transferring my current policy to California."

"responsive and helpful -- would recommend"

"Called in and got everything squared away in minutes with a payment issue. Saved me alot of time and hassle."

"Paulina and her team were great to work with for my State Farm policies. Very easy to reach via email and phone, quick to provide quotes, and worked with me to tailor coverage that fit my needs and budget. Overall great service!"

"Quick and easy to get a quote and then proof of insurance. The real quote was decently close to the online tool so you can use that as a reference. Rates are what you'd expect for California haha, though I did opt for more coverage. All in all a pleasant experience, would recommend."

"Service was ok, never talked to the agent herself."