State Farm® Insurance Agent Paulina McDonald

"I had been a State Farm customer for 30 years, but with a different agent (one closer to where I live). I rarely heard from that agent and didn't feel comfortable asking questions about my coverage. A few months ago I switched to Paulina's agency, and the difference has been amazing. Brian, Cathy and Paulina have all checked in with me regularly, explaining new laws regarding coverage, advising me about upgrades I had done in my home, and helping get our adult children lined up with the coverage they need. I actually feel GOOD about my insurance now, and I know I have exactly what I need. I am so glad I switched!"

"Thank you for quickly responding to my insurance situation."

"I began using Paulina at State Farm 30 years ago for my car and condo coverage because my parents spoke highly of and insured with her. I’m still there today. Brian Burns who I usually work with is extremely responsive and answers my questions in an understandable way. I can’t imagine how anyone could get better service than through this State Farm office."

"Paulina and her team are the best to work with in all of Silicon Valley! They will educate and take care of all your family needs ,with the heart of a teacher! Customer Service is their speciality!"

"The best insurance agency I have ever seen. They are very easy to work with, nice, professional, and they always put us first."

"I've been customer for more than 10 years and incredibly impressed with State Farm Insurance-McDonald Agency especially with Paulina Z. McDonald who is the driving force. They've consistently provided excellent service and helped me find the best insurance policies for my needs. The team is incredibly knowledgeable about all types of insurance. They take the time to understand my individual circumstances and recommend policies that offer the perfect balance of coverage and affordability. They've always been friendly, helpful, and responsive whenever I've had a question and consistently been able to find me competitive rates from reputable insurance companies."

"I was extremely pleased with the service that I received from this location. They were prompt with getting back to me with a quote and they addressed all of my concerns. Looking forward to doing business with them. Thanks Paulina!"

"Efficient staff always answeres quesitons promptly."

"Paulina and her team always take care of me whenever I have a pressing issue. I couldn't recommend her and her team enough!"

"Paulina, Brian, and the team are super helpful and responsive. I am doing business with them since I moved to bay area."

"i have used Paulina McDonald and her team for close to 30 years. Started with liability insurance for my small business, auto, home owners and then she suggested a long-term-care policy. I had only about 4 claims over the years including a home invasion and collision. All claims were handled totally fast, professionally and fair. Highly recommend this agent."

"Everyone there is very helpful and friendly. They make it easy for me!"

"Paulina and her team consistently deliver top-notch service in every interaction with their insurance services. We have been loyal customers of State Farm for nearly five decades, here in the bay area, CA, we wholeheartedly recommend every member of her rockstar team, including Katherine, Brian, and Cathy. State Farm, under Paulina's leadership, offers exceptional service and coverage, earning our highest recommendation."

"Paulina has been my agent for 13 years and we have multiple policies with her including home and auto. Paulina, Brian, and her team provide excellent service, respond to requests quickly, and handle claims efficiently. They explain policies very clearly and help to identify all relevant discounts. Paulina also takes a personal interest in clients and their well-being. Whenever I speak with her, she asks about my kids and family. She's been a great agent!"

"Brian Burn been very helpful. He was able to give us the quote fast in a day turn."

"Paulina and her team are amazing! I've been with them over the years. The service is excellent and prompt. Brian has recently been very quick and accurate in handling a couple of policy changes for us. Highly recommended."

"OUTSTANDING SERVICE! This agency was very responsive as to any questions regarding homeowner's insurance. Paulina and Katherine Ziolkowski (staff member) were very knowledgeable in providing adequate coverage for my home thru State Farm Insurance."

"Paulina and her team have performed at the highest level of service consistently in every interaction we've had with her insurance brokerage. We've been customers of State Farm for nearly 50 years beginning in Illinois. We highly recommend everybody on her team including Katherine, Brian, and Cathy. State Farm and Paulina provide premium service and coverage and we give them our highest recommendation."

"We have always received excellent service from Paulina's agency. Brian has recently handled a couple of policy changes for us and is very efficient with his responses!!"

"I’ve been working with Paulina and her team for years now, and they’ve always given me the best service. The rates are highly competitive. I highly recommend them for all who need insurance coverage."

"Paulina has been my insurance agent for several years. Everyone in her office has been pleasant, efficient, and quick to respond to any question/issue I may have. I highly recommend her if you’re looking for an agent! 🤗"

"I have worked with Paulina McDonald since I moved to the Bay in 2013, and they have been nothing short of fantastic. I have auto, homeowner’s, and umbrella policy insurance with State Farm thanks to them. I feel she and her staff go the extra mile to make me feel like I am personally cared for. They were especially proactive in helping me successfully complete a claim in 2016 for a totaled car, because I was having major difficulty communicating directly with the claims department. I fully recommend Paulina McDonald and vouch for her team’s expertise in a wide variety of insurance products and needs."

"I highly recommend working with Katherine Ziolkowski if you get the chance! She was thoroughly helpful setting up renter's insurance and answering all my questions. 10/10"

"This State Farm team has been extremely helpful and great to work with over the years. Paulina, Katherine, Brian, and Cathy are knowledgeable, patient, and have excellent follow through. There have been several times when I needed something taken care of quickly and they made it happen. They are by far the best insurance team I’ve worked with."

""I've been with State Farm insurance company for a few years now and they've been great to work with. Their customer service is always helpful and responsive, and they've made the claims process easy and stress-free. I particularly appreciate working with Paulina, who is my agent at the company. She is knowledgeable, friendly, and always willing to go the extra mile to make sure my insurance needs are taken care of. I feel like I can rely on her and the company to take care of me if anything were to happen.""